How to use LiveWire

A. Create your account

1. First read the LiveWire Asheville Terms of Use.
2. Go to LiveWireAsheville.com and click "Log in" at the bottom left corner.
   
3. Choose "Click here to register now".
   
4. Sign up for an Account.
   
5. After you submit your information, you will need to wait for an administrator to approve your account.
   

B. Create a Profile

1. After your account has been approved, log in to your account.
   
2. Once you're logged in, choose "My Profiles" from the menu at the top.
   
3. Choose "Create a new Profile."
   
4. Here are some tips for filling out your Profile:
   • Photos: please try to submit images that are as close as possible to 464px wide by 348px tall. All other images will be cropped and resized and might not look as attractive! Only submit jpg, png, and gif image files.
   • Page name: this is what appears at the end of the URL of the page where your profile lives. If your event is called Allison's Dance Recital, a good name is allisons-dance-recital. No commas, apostrophes, periods, or any characters besides letters, numbers, underscores and hyphens. Leave off the extension.
   • Google maps link: Go to http://maps.google.com and find your location; then click "Get directions" and erase your starting location. Then click "Link" in the top right corner and copy what is in the "Paste link in email or IM" box.
     
   • Also see the Glossary of Terms at the bottom of this page for more help on what all these fields mean.
5. Save your Profile.
6. If you need to create a second Profile because you are both a Presenter and a Host, do so now.
7. When you are finished creating your Profile(s), you're ready to create an Event.

C. Submit your Events

1. Click "My Events" in the menu at the top and "Click here to create a new event."
2. Choose one Presenter and one Host. You can choose from the Profiles associated with your account or any other Profile.
   • If your desired Presenter or Host is not listed, add its name in the designated box. If the new addition is owned/represented by your organization, check the box next to "Link to my account". If the new addition does not belong to you, leave the box unchecked and we'll contact the rightful owners so that they can create a Profile for it.
   
   
3. Fill out an Event form for each of your events. Here are some tips on submitting events:
   • If your event takes place in more than one venue, you have two options:
     1. If your event is one event spread throughout multiple venues, such as a festival, choose or enter the Host name that best describes it. (I.e. Bele Chere might simply enter "Downtown Asheville".) In your description field, list the venues and performances happening at each venue. (I.e. "Yo Mama's Big Fat Booty Band plays on the Lexington Ave. stage at 12pm Saturday".)
     2. If your event occurs in mulitiple, distinct performances, such as a play being performed twice, each time at a different venue/host, fill out two Event forms, one for each venue/host.
   • Images: If you have an image file to submit for your Event, please do so. If you don't, LiveWire will use your Profile image as the Event image. Again, please try to submit images that are as close as possible to 464px wide by 348px tall. All other images will be cropped and resized and might not look as attractive! Only submit jpg, png, and gif image files.
4. Click "Save your event!" You'll then see the My Events screen, and you may notice that your Event is marked as status: Draft. This means that it is waiting to be approved by an administrator before it goes "live" on the site.
5. When you receive emails that your account, profile(s), and event(s) have been approved, go look for them on the site! Make any necessary edits by logging into your account and choosing "My Profiles" or "My Events".
   

Glossary of Terms

• Avatar: A small version of your Profile picture which represents your organization in sections where other organizations are listed, such as in the "Coming Up" calendar or the "Our Partners" section on each genre page.
• Event page: The page created by LiveWire when an Event form is submitted and approved by an administrator.
• Host: An organization that physically hosts an Event. The Host is the venue in which the event takes place. Sometimes the Host or venue is also presenting the event, even though the performer might be a separate entity. For example, the Orange Peel (a venue) is a Host who also operates as a Presenter when organizing concerts for traveling bands who don't have their own LiveWire accounts.
• Page name: The string at the end of the URL where your Profile page is located. For example, North Carolina Stage Company's Profile page is located http://lwa.blueridges.com/profiles/north-carolina-stage-company.php and "north-carolina-stage-company" is their page name. The page name does not include the extension ".html" or ".php".
• Presenter: The organization putting on the event. It could be a performance group such as Terpsicorps or it could be the event's organizers, such as the festival Bele Chere, or it could even be the Host itself, such as when the Orange Peel presents a traveling band and hosts the performance at the Orange Peel.
• Profile page: Your organization's "home" on LiveWire. Each Presenter and Host has a Profile page. Presenters and Hosts marked Draft do not yet have public Profile pages; they are waiting on administrator approval.
• Profile picture: The image you choose to represent your organization. Images sized as close to 464px wide by 348px tall as possible work best. Profile pictures are also used to represent Events if the Event does not have its own image.
• Thumbnails: The smaller images (there may be up to 4) underneath the main Profile picture on Profile pages.

Hosts and Presenters: Are you confused yet?

It seems silly - why would you need two profiles if you're just one organization?

Each LiveWire event must be associated with one Host and one Presenter - no more, no less. The Orange Peel is a Host because they are a venue, but they also Present the performances that take place there. (Otherwise, the myriad of traveling musicians who perform there would each need to make a profile for themselves, and that's too much to ask.) Events at the Orange Peel are generally Presented by the Orange Peel" and "hosted at the Orange Peel" because each Event must be associated with one Host and one Presenter. Therefore, the Orange Peel needs two Profiles to submit events.

Need more help?

Contact the webmaster at webmaster@livewireasheville.com